Returns & Refunds Policy — FirstCopyShop.in
At FirstCopyShop.in, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a simple and hassle-free 7-day return policy.
Return Eligibility
You can return a product within 7 days of delivery if:
• You received a wrong product
• The product has a manufacturing defect
• The product is significantly different from the description
• The product was damaged during delivery
How to Return
Step 1: WhatsApp us at +91 8376855610 within 7 days of delivery
Step 2: Send photos/video of the product showing the issue
Step 3: We will confirm your return request within 24 hours
Step 4: Pack the product safely and ship it to our address
Step 5: Refund or exchange processed within 5-7 days of receiving the product
Refund Policy
• Refunds are processed within 5-7 business days after we receive the returned product
• Refund will be transferred to your bank account or UPI
• The ₹200 advance shipping charge is non-refundable
• Return shipping charges are borne by the customer
Exchange Policy
Want a different size or color? We offer free exchanges within 7 days of delivery. WhatsApp us with your order number and we will arrange the exchange for you.
Non-Returnable Items
• Products returned after 7 days of delivery
• Used or damaged products (damage not caused by us)
• Products without original packaging
Contact for Returns
WhatsApp: +91 8376855610
Email: email@firstcopyshop.in